Verified A Dream trip that came true!! Memories we will cherish foreverver I contacted Mahmoud after watching a trave bloggers video. Mahmoud created an itinerary that INCLUDED every place we wanted to see!!! Including Dendera. .... a site that two other travel companies told us was impossible to include!! Mahmoud arranged the itinerary to best fit my Son's dream, "must see places and best photo spots," all while taking into consideration my 6 year old granddaughter. Top Class Egypt Travels and Mahmoud, were quick to get back to me with any and all questions that I had. They had everything in place and I was assured of the itinerary, accommodations, cruise ship, guides, and transportation before I made a payment. This gave me Peace of mind: that everything was taken care of and if we had any questions we could contact them 24/7. This company really delivers what they promise. They stand by EXCELLENT customer service. The guides: Excellent guides that fit our family. The first guide in Cairo, Mohamed, was friendly, full of knowledge about the pyramids and local culture. It was a rainy day but he arranged our schedule so we avoided the rain!!! He taught us about history, culture,and politics, all in an easy to understand, interesting way. He also took time to take us to the best photo spots AND took great photos of us. We mentioned that our wall charger was missing from our luggage. At the end of the day, he surprised us by stopping back by with a charger! Above and beyond, our first day was amazing! In Luxor, we met up with our guide Hassan Ashor. We spent 6 days with him. He was EXCELLENT. He started out as our guide by the end of 6 days. We considered him as fanily. Hassan talked about history as if it were a story. He even captured our 6 year old attention ! She is still talking about Hassan and mummies! If we mentioned to Hassan that we needed something or wanted to see something, he rearranged our day to fit it in. When Mahmoud told me this was a custom tour, I didn't know we would truly be able to have that much flexibility! Hassan surprised us with a felucca ride and a horse with a carriage ride. Our 6 year old was ecstatic! We stayed out late the last two nights, having dinner and great conversation. The last night, our hearts broke as we said our goodbyes. Cario , before departure, we had Mr. Sultan. He was extremely knowledgeable. We went to the museum. I was worried it would be boring for our 6 year old, but he held her interest and kept us moving. Perfect for seeing the highlights and learning history! Afterwards, we headed to Coptic Cario. Extremely interesting and a great pace that fit my family perfectly. To finish the day, we stopped at the market for shopping, photos, and coffee. We could have talked for hours over coffee. We hated for day to end. Mahamond Sultan was fabulous. I talked to other fanilies that were touring at the same time we were and knew our experience with ALL the guides that Top Class Egypt Travel, provided was exceptional and not the norm of other travel agencies. We definitely had great guides, the perfect flexible itinerary and no waiting in lines at any place. VIP treatment. This is where Top Class Stands out. Excellent guides, customized itineraries and VIP treatment. Perfect for families or couples that wish to escape from large tour groups, to have a personal experience with getting to learn about Egypt. Transportation: Excellent private vans. They were extremely nice and clean. Drivers were experienced safe drivers, spoke English, always on time, kept our belongings safe, had water on hand, and kept the vehicles clean. We were extremely impressed. Domestic flights: The times were picked to take make the most of each day. We had transportation from flights to hotel and hotels to flights. Everything was arranged, and we didn't have to do anything! At no time were we left, not knowing what to do. A representative met us at the airport and took care of ALL paperwork. When one luggage was missing (held up at Heathrow), our representative Mahamond had the driver take us to the mall for clothing and the pharmacy. To top it all off, they tracked our luggage! It arrived safely the next day. Accommodations The hotels were the best of the best. The cruise was on the Mayfair. Absolutely the best cruise ship, excellent food, and exceptional staff. Again, a representative met us, took us to our hotels, and handled AĹL the paperwork. We had the VIP treatment from start to finish. Price: LESS than the other 2 major companies I contacted AND..... Top Class Egypt included MORE, more days, more places, a better ship, and a PRIVATE guide vs. group! I was shocked at the price. Affordable is an understatement. I broke down the price, and no other company could come close to it. Last but not least safety: We have visited many countries. Egypt was one of the places we felt extremely safe. Every Egyptian we met was friendly and kind to us. The culture there is welcoming and warm. If you have any fears, rest assured that Top Class Egypt is there for you 24/7. If we had any questions, they immeasurable responded. Guides and drivers are top notch. There is security everywhere we went and safety was never a concern for us. I can not say enough good things about Top Class Egypt, Mahmoud who planned our itinerary, the guides, the representatives, and the company. What started out as a wish list of places my son hoped to see but didn't think we would be able to,...Mahmoud made it happen!!!! During our trip,at the end of each day, my son would write about what we did... Each day was titled. "The best day of my life." 8 perfect days = perfect Dream vacation! Thank you, Mahmoud, Hassan Ashor, Mahomed, Mr. Sultan and Top Class Egypt Travel, for making this a trip of a lifetime and becoming lifelong friends. We won't be saying goodbye, we will be saying....until we meet again!
