Terms & Conditions
Welcome to Top Class Egypt Travel, your trusted partner for unforgettable tours in Egypt. Please read these terms carefully before booking your trip. By confirming your reservation, you agree to all conditions outlined below.
1 Booking Your Tour
Booking your Egypt tour is simple. You can reach us through:
- Website – Book online anytime
- Phone – Talk to our travel experts
- Email – Get a customized quote
- Office Visit – Meet us in Cairo
What happens next? After receiving your request, we’ll send you a personalized itinerary with pricing. Once approved, we’ll send payment instructions to confirm your booking.
2 Payment Policy
We offer flexible payment options for your convenience:
| Payment Stage | Amount | When to Pay |
|---|---|---|
| Deposit | 25% | At time of booking |
| Second Payment | 50% | 6 weeks before arrival |
| Final Payment | Remaining balance | Upon arrival in Egypt |
Accepted Methods: Credit/Debit Cards, Bank Transfer, Cash
Note: Card payments in Egypt may include a small processing fee. Cash payments have no extra charges.
3 Cancellation Policy
We understand plans can change. Here’s our cancellation schedule:
| When You Cancel | Refund |
|---|---|
| More than 45 days before | Full refund (minus bank fees) |
| 45 – 31 days before | 75% refund |
| 30 – 15 days before | 40% refund |
| 14 – 7 days before | 10% refund |
| Less than 7 days / No-show | No refund |
If we cancel: You’ll receive a full refund or option to reschedule at no extra cost.
4 Changing Your Booking
Need to modify your trip? No problem.
- Contact us at least 7 days before your tour
- We’ll check availability for your new dates
- Minor changes are usually free
- Major changes may have additional costs
Tip: The earlier you contact us, the easier it is to make changes without extra fees.
5 What’s Included & Excluded
Each tour package clearly states what’s covered:
✓ Included
- Hotel accommodation
- Airport transfers
- Transportation during tours
- Entrance fees to sites
- Meals as specified
- Professional Egyptologist guide
✕ Not Included
- International flights
- Egypt visa ($25)
- Travel insurance
- Tips for guides & drivers
- Personal expenses
- Optional activities
6 Passport & Visa
Before traveling to Egypt, please ensure:
- Valid passport – Must be valid for at least 6 months
- Tourist visa – Required for most nationalities
Visa options:
- Visa on arrival – $25 USD, available for many countries
- E-Visa – Apply online before your trip
- Embassy visa – For nationalities not eligible for the above
Need help? We can guide you through the visa process for your nationality.
7 Health & Safety
Your wellbeing is our priority. We recommend:
- Visit your doctor before traveling
- Bring any personal medications you need
- Stay hydrated, especially in summer
- Use sunscreen and wear a hat
Please inform us if you have:
- Medical conditions
- Food allergies
- Mobility issues
We’ll adjust your itinerary to ensure you’re comfortable throughout your trip.
8 Travel Insurance
While not mandatory, we strongly recommend travel insurance. It protects you against:
- Trip cancellation or delays
- Medical emergencies abroad
- Lost or stolen luggage
- Flight disruptions
Important: We are not liable for losses if you travel without insurance.
9 Unexpected Events
In rare cases of force majeure, tours may be affected:
- Natural disasters
- Political situations
- Health emergencies
- Severe weather
Our promise: We’ll work with you to reschedule or provide refunds when possible.
10 Our Responsibilities
As your travel partner, we commit to:
- Carefully selecting quality hotels and services
- Providing licensed, knowledgeable guides
- Arranging safe and reliable transportation
- Offering 24/7 support during your trip
Note: While we aren’t responsible for third-party issues, our team will always assist you in resolving any problems.
11 Your Responsibilities
We ask all guests to:
- Respect Egyptian culture and traditions
- Care for historical sites
- Follow guide instructions
- Be courteous to others
- Dress modestly at religious sites
Note: Disruptive behavior may result in tour removal without refund.
12 Feedback & Complaints
Your feedback helps us improve:
- During your trip – Tell us immediately so we can fix issues
- After your trip – Share your experience with us
We take all feedback seriously and use it to enhance our services.
13 Privacy & Data
Your personal information is safe with us:
- Data used only for booking purposes
- Never sold to third parties
- Secure payment processing
- Shared only with service providers (hotels, airlines) as needed
14 Legal Information
These terms are governed by the laws of Egypt:
- Disputes handled under Egyptian law
- Cairo courts have jurisdiction
- Terms follow Egyptian tourism regulations
Last Updated: January 2025 • © Top Class Egypt Travel
